We observe first, build second. Before we automate anything, we map how your business actually runs — not how it's supposed to run on paper.
Most automation vendors demo a tool and start building before they understand the problem. You end up with an automated version of a broken process. We don't work that way.
Talk to Us About Your OperationsEvery business has a spectrum of work. At one end: the thinking that generates genuine value — the judgment calls, the creative problem-solving, the client relationships, the IP. At the other: the administrivia — data re-entry, manual reconciliation, chasing invoices, assembling Monday morning reports from four different systems.
The economics are simple. The closer a task sits to IP generation, the more value it creates. The closer it sits to commodity administration, the more it robs your business of value through opportunity cost. Your best people are spending hours on work that doesn't need their brain.
And here's what most automation vendors miss entirely: this isn't just an efficiency problem, it's an engagement problem. The more time someone spends on brainless copy-paste work, the more disengaged they become. The more time they spend on meaningful, judgment-rich work, the more engaged they are — and engaged employees stay longer, perform better, and cost less to replace.
The irony is that many of the tools designed to help actually make this worse. Implement a platform without understanding the process it's meant to support, and you've just created a new layer of administrivia — more fields to fill in, more systems to update, more integration duct tape to maintain. Your team isn't more efficient; they're just busy in a different way.
We do business process automation to improve efficiency, profitability, and unit economics — but also to shift the balance of your team's time back toward the work that actually matters. Better margins and better engagement. They're the same problem.
Connecting your existing tools so data flows automatically between them, eliminating manual re-entry
Removing repetitive tasks from your team's plate entirely
Pipelines, follow-ups, and onboarding that run without chasing
Invoicing, reconciliation, and reporting on autopilot
Real-time visibility into margin and performance, not end-of-month surprises
Dashboards that show what actually needs your attention, in plain language
Client-facing and internal tools that handle routine questions, booking, and triage
Systems that capture what your team knows so it doesn't walk out the door
Every engagement follows a proven methodology — but the scope, pace, and depth adapts to your situation.
A conversation to understand your situation, confirm fit, and scope the engagement. No slides, no sales pitch — just an honest assessment of whether we can help and what the right starting point is.
ComplimentaryBefore the workshop, key stakeholders complete a structured questionnaire designed to surface how your business actually operates. It's built as an async interview — respond via video, speech-to-text, or written text, on your schedule, in whatever format suits how you work. This gives us detailed workflow intelligence before we walk in the door, so workshop time is spent solving problems, not gathering basic information.
Included in workshop feeA half-day working session on-site with your team. Using design thinking methodology, we map your real workflows, identify pain points, and prioritise automation opportunities by impact and effort. You receive a strategic report within a week: a transformation narrative, technical architecture, and phased implementation roadmap. This report stands alone as a valuable deliverable — it justifies the investment whether or not you proceed to implementation.
Fixed fee — $2,000 intro rateWe build through the roadmap in 1–2 week sprints. Each sprint has a defined outcome and delivers something working — not a progress update, an actual result. Every sprint includes documentation and knowledge transfer so your team can operate what we build from day one.
$500/day intro rateAs your business changes, your systems should too. Retain us for ongoing support, maintenance, and continuous improvement as new opportunities emerge.
Retainer arrangementsBusiness process automation looks different depending on where your business is. Here's what it typically means at your stage.
You chose independence for a reason — but admin is eating into the hours you actually get paid for. Every hour spent on invoicing, data entry, or chasing follow-ups is an hour you're not billing.
We automate client management, bookkeeping, scheduling, and follow-ups so your business runs in the background while you focus on the work that earns. Simple, affordable systems that pay for themselves in recovered hours.
You're not automating at scale yet — but the operational choices you make now will either support your growth or strangle it.
We help you build lean foundations: CRM, onboarding flows, basic financial visibility, and go-to-market systems designed to work from day one and scale without expensive rewrites. Get the plumbing right early so you can focus on product and customers, not operational fires.
Your team is copying data between platforms, chasing information manually, and making decisions on gut feel because getting real numbers means hours of compilation. Meanwhile, the tools you bought to help have created their own admin burden.
We connect your existing systems, eliminate the manual handoffs, and give you operational visibility that lets you run the business instead of fighting it — without ripping out everything and starting again.
Growth is creating more coordination overhead, not less. Every new hire adds complexity, and the informal processes that worked at 10 people are breaking at 50. Your team is spending more time on coordination than creation, and onboarding new people takes weeks instead of days.
We build the automation layer that lets you scale headcount without scaling chaos — onboarding, project tracking, reporting, and cross-team workflows that work without constant management attention.
You have teams and systems, but they don't talk to each other as well as they should. Legacy integrations are fragile, manual workarounds have become permanent fixtures, and nobody has bandwidth to fix it alongside BAU.
We run process automation projects in parallel to your operations — defined scope, measurable outcomes, knowledge transfer at the end. Senior expertise without the permanent overhead.
You suspect there are significant operational efficiencies being left on the table, but you need an independent assessment before committing resources.
We provide honest evaluation of automation opportunities, quantified business cases, and working proof-of-concepts that demonstrate real potential — so you can make informed investment decisions without distracting operational teams.
Most vendors start with a platform demo. We start by understanding how your business actually operates — the real workflows, not the documented ones. That's where the opportunities live, and it's why our automations get used instead of abandoned.
We recommend what's right for your situation, not what we're certified in or partnered with. If the right answer is a well-structured spreadsheet, we'll tell you.
We document what we build, transfer the knowledge, and make sure you're not reliant on us to keep the lights on. A project is complete when you don't need us anymore.
Something working every one to two weeks. Not a progress update — an actual result your team can use.
We measure success by whether your people are spending more time on meaningful work, not just whether the process is faster. The profitability gains follow naturally.
No sales pitch. No obligation. Just a chat about what you're building and where the opportunities might be.
