Scale without breaking. Build foundations that grow with you.
You've validated product-market fit and you're growing fast. The good news: you're succeeding. The challenge: systems that worked at 10 people are falling apart at 30, and you need operational maturity before the next funding round.
We help you either avoid these problems by building operational foundations early, or clean up the chaos when you've left it too late. Either way, we handle the process improvements and system architecture so you can focus on what you do best - growing the business.
Build Scalable OperationsGrowing pains that matter
The success problems
"Our processes worked fine when we were 12 people, but now at 35 people everything takes twice as long and nothing seems to get properly coordinated."
"We've been so focused on product and growth that we ignored operational foundations. Now we're realising we should have built these systems six months ago."
"Every new hire creates more coordination overhead instead of more capacity. Something's fundamentally wrong with how we're scaling."
The investor reality
"We need to demonstrate operational maturity for investors, but we can't afford to slow down growth to fix infrastructure."
"Our technology decisions that worked at Series A are becoming bottlenecks. We need infrastructure that can handle 10x growth."
"We're spending more time coordinating work than actually doing it. We need systems that reduce management overhead, not create more of it."
What would actually help: Either preventing operational problems by building foundations early, or cleaning up the chaos when it's already affecting productivity. Systems that reduce coordination overhead rather than create more sophisticated ways to manually coordinate work.
How we build scalable operational foundations
We've scaled operations from startup through enterprise level. We know which problems are worth solving now versus later, and how to build systems that grow automatically.
Process automation
Reduce coordination overhead instead of creating more sophisticated ways to manually coordinate work.
Scalable infrastructure
Technical systems that work efficiently at 50 people and 500 people, not just solutions for today's problems.
Team scaling systems
Onboarding and knowledge management that makes new hires productive quickly instead of coordination burdens.
Growth intelligence
Data systems that provide clear visibility into operational health and scaling bottlenecks.
What we build for scale-ups
Process automation that reduces coordination overhead
Workflow automation systems that eliminate manual coordination between teams. Project management and communication processes that scale automatically with team size.
Workflow automation, team coordination, project management, communication systems
Outcome: Adding team members increases capacity instead of creating coordination bottlenecks.
Technical infrastructure and architecture planning
System architecture reviews and improvements that support your current growth trajectory. Data infrastructure planning that enables better analytics and business intelligence.
System architecture, database optimization, performance improvements, infrastructure planning
Outcome: Technical foundation improvements that support your growth trajectory without major disruptions to current operations.
Team onboarding and knowledge management systems
Systematic onboarding processes that get new hires productive quickly. Knowledge management systems that capture institutional knowledge and reduce dependence on tribal knowledge.
Onboarding automation, knowledge documentation, training systems, institutional memory
Outcome: Hiring becomes a capacity multiplier instead of a coordination burden.
Business intelligence that shows what needs attention
Data systems that provide clear visibility into operational health, growth constraints, and scaling bottlenecks. Know where to focus improvement efforts for maximum impact.
Performance monitoring, growth analytics, operational health metrics
Outcome: Clear understanding of what's working and what needs attention, enabling data-driven decisions about resource allocation and process improvements.
Fractional CSO and compliance oversight
Part-time Chief Security Officer services for growing companies. Security strategy development, compliance framework implementation, and vendor security management without full-time overhead.
Security strategy, compliance frameworks, vendor questionnaires, audit preparation, risk management
Outcome: Executive-level security leadership and compliance readiness without the cost of permanent security executive hires.
Why scale-ups trust us with their operational foundation
We understand growth-stage dynamics
We've scaled operations from startup through enterprise level, so we understand which problems are worth solving now versus later.
We know that perfectionist process design can kill momentum, but that ignoring operational maturity creates expensive problems later.
We understand investor expectations around operational scalability and can help you demonstrate the infrastructure needed for the next funding round.
We focus on systems that scale automatically
We build processes that work efficiently at 50 people and 500 people, not just solutions that fix today's immediate problems.
We implement automation that reduces management overhead rather than creating more sophisticated ways to manually coordinate work.
We prioritize solutions that your existing team can operate and maintain without becoming dependent on external consultants.
Investment in operational scalability
Longer-term engagements focused on building sustainable operational foundations that support rapid growth.
Operational Assessment
Comprehensive review of current operational maturity and scaling bottlenecks. Strategic roadmap for infrastructure improvements that support growth objectives.
Infrastructure Development
Multi-month engagements to build scalable process automation, team onboarding systems, and technical infrastructure that grows with your success.
Fractional Operations Leadership
Ongoing fractional COO/CTO/CSO support for growth-stage companies. Strategic guidance on scaling decisions, operational improvements, and security/compliance frameworks.
What success looks like
Growth without growing pains
Your operational capacity scales smoothly with team size and revenue. New hires add productivity instead of coordination overhead.
Investor-ready operations
Clear operational maturity that demonstrates scalability to investors. Systems and processes that support 10x growth without major infrastructure changes.
Ready for a conversation?
No sales pitch. No obligation. Just a chat about what you're building and where the opportunities might be.